Working from last 10+ years into consumer and enterprise mobility, Hardik leads large scale mobility programs covering platforms, solutions, governance, standardization and best practices.

IoT

Introduction to BLE security for IoT

January 5, 2021
6 mins read
Last Updated January 20, 2025

Learn about security of bluetooth enabled IoT devices. Understand BLE vulnerabilities, encryption and risks involved in building bluetooth IoT devices. The article also talks about incorporating security in BLE pairing and bonding.

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Cloud engineering

API Security Best Practices to Protect Data

December 10, 2020
9 mins read
Last Updated January 22, 2025

Does API security breach scare you too as much it does to us? Are you also looking for the go-to guide to the API security best practices? You've landed in the right place. This guide helps you understand and evaluate better the possible challenges, risks, and ready-to-use best practices.

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Experience engineering

React Native vs NativeScript: The Complete Comparison Explained

November 25, 2020
12 mins read
Last Updated February 04, 2025

Due to the mobile industry’s rapid evolution, choosing the right framework between React Native vs. NativeScript is not as easy as it once was. Both frameworks have their similarities and differences in terms of functionality, development feasibility, and so on. Before settling down to choose one, you have to understand every comparison between the frameworks to ensure that the mobile app developed will have the best quality, efficiency, and fast performance at an affordable or reasonable investment cost.

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Cloud engineering

Why You Need to Build a Virtual Call Center Software?

November 24, 2020
10 mins read
Last Updated January 30, 2025

With the rise in cloud-based software solutions, the market of traditional call centers is also shifting towards a more modernized solution known as virtual call center software. This software helps in migrating all the traditional features like auto call distributor (ACD), smart routing, and Interactive Voice Response (IVR) to cloud-based solutions. Moreover, you can now take advantage of some advanced features like Outbound Dialer and Web-based communications that make use of VoIP and WebRTC technologies to achieve a real-time exchange.

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Experience engineering

Flutter vs NativeScript: Everything You Need to Know

November 22, 2020
11 mins read
Last Updated January 28, 2025

What would be your choice if you are in the dilemma of choosing between a framework developed by Google and a framework that functions based on JavaScript to build a native mobile application? Your decision would depend upon factors such as the architecture, testing ability, security measures, learning curves, and so much more. This article focuses on helping you decide the best framework between Flutter vs. NativeScript for your next or existing project.

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Cloud engineering

Automatic Call Distribution System: How to Leverage it for a Contact Center?

November 12, 2020
10 mins read
Last Updated February 03, 2025

Businesses in the U.S. lose an estimated $62 billion every year due to bad customer experiences. The primary reason being, customers abandon brands after negative experiences. In fact, research shows that about 33% of Americans switch companies after a single instance of poor service. This constant shift of customers affects sales and brand value as a whole.

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Cloud engineering

On-premise vs Cloud-based Call Centers: How to Choose One?

November 11, 2020
10 mins read
Last Updated February 03, 2025

When any business decides to address their huge customer base, their first action of agenda is to establish a call center. With the changing nature of information and technology, this decision divides business owners into two alternatives – (i) a physical call center, i.e., an on-premise call center, and (ii) a cloud-based call center. It may seem difficult for startups to incorporate modern concepts such as chatbots, cloud software, API integrations in call centers, but that’s really not the case. 

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Cloud engineering

How Cloud-based Communication Improves Healthcare Industry?

October 29, 2020
7 mins read
Last Updated January 27, 2025

Jane’s 5-year old daughter has a fever. Using a mobile app, she schedules an appointment with a pediatrician within a few minutes. Mary suffers from arthritis and requires prescribed medication every month. Her physician submits an e-prescription to the pharmacy, and the medication is home-delivered to Mary. Healthcare is changing!

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Cloud engineering

Twilio vs Vonage(Nexmo): Which is the best CPaaS Service?

October 26, 2020
8 mins read
Last Updated January 31, 2025

From in-app calls to social chat integrations, modern applications need robust communication solutions. Twilio and Vonage(Nexmo) both have been at the forefront of providing communication APIs. So, when it comes to Twilio vs. Vonage(Nexmo), there are many factors to consider. Here is a comprehensive comparison between the two CPaaS giants.

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Product Engineering

How to Estimate Custom Software Development Costs for your Projects?

October 14, 2020
9 mins read
Last Updated January 28, 2025

Custom software has garnered more attention in recent years than off-the-shelf software. They are scalable, flexible, and offer a much more personalized experience. But, there is always confusion among CEOs and CTOs on the cost of custom software development? Here, we discuss different factors that can affect custom software development costs and the average price in the market.

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