50%
Quicker research for 150,000+ members
AI Boosts Psychology Research Efficiency For 150K+ Users
AI-powered search assistant accelerates analysis across 50K+ psychology studies
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40%
Improvement in context retention
99%
Uptime with seamless user access
Client overview
A leading professional association for psychology serves more than 157,000 members including researchers, educators, clinicians, consultants, and students. It is the largest community of psychologists and advances the discipline nationwide through programs and standards.
Through 54 specialty divisions and affiliations with 60 state, territorial, and Canadian provincial partners, the organization promotes research, education, and practice. Its mission is to create, communicate, and apply psychological knowledge to benefit society and improve lives.
Challenges
The transformation from manual search to an AI-powered platform presented several challenges.
Massive diverse dataset
Handling data in 50,000+ research documents across disciplines, multiple languages, and formats like graphs, tables, and images.
Complex psychological queries
Users were submitting specialized psychological research queries using domain-specific terminology and theoretical frameworks, making interpretation challenging.
Risk of biased responses
Models may generate biased outputs or overlook diverse perspectives in psychological research, compromising accuracy and inclusivity of insights delivered.
Solution
We developed an AI-powered research platform, enabling seamless natural language querying, summarization, multi-document analysis, and more.
Advanced NLP integration
The platform handles advanced text generation and natural language processing with persistent context awareness across multiple interactions for complex research questions.
Efficient vector search
A vector database stored document embeddings, while AWS services managed deployment, indexing, and infrastructure to support 150,000+ concurrent users with real-time performance.
Metrics-based LLM fine-tuning
Tested multiple LLMs before selecting one, then fine-tuned it with proprietary psychological databases to optimize performance for domain-specific research queries.
Custom prompt engineering
Crafted specialized prompts to categorize different query types while ensuring gender-neutral language and adherence to psychological industry standards for inclusivity and accuracy.
Business impact
The new platform transformed research capabilities with measurable improvements.
Accelerated research
Allowed 150,000+ members to perform complex analyses, comparisons, and summarizations across thousands of documents in seconds rather than hours.
Improved user engagement
Multi-turn query support enabled researchers to build on previous questions, creating natural and productive research workflows.
Scalability and security
Ensured high availability, data privacy compliance, and seamless access for a global user base in diverse regions and languages.
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