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Automotive’s first next-level consumer data and experience platform

Category: Digital natives, TMT

Services: Data Engineering, Cloud and DevOps Engineering, Digital Product Engineering

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80%

Improvement in data scalability and accuracy.

40%

Reduction in processing time facilitating quicker insights.

45%

Reduction in infrastructure costs.

Challenge

The client faced challenges integrating diverse data formats, management systems, CRMs, and third-party tools across dealerships into a unified customer view. They wanted to streamline data processing, eliminate duplicate records, and accelerate customer response time. 

Additionally, they needed an automated, cost-efficient infrastructure to support seamless deployments for 1000+ dealerships, automate marketing campaigns, and gain real-time visibility into customer engagement.

Solution

We built a high-performing data system on AWS, leveraging REST APIs and automated workflows to integrate data from multiple sources while ensuring consistency and real-time processing for improved decision-making. 

We used Amazon RDS for structured data storage, Tableau dashboards to derive insights into lead conversions and campaign performance, and Mautic with Mailgun to personalize email campaigns. We also created an automated system for quick management of dealership platforms, enabling faster updates and minimizing downtime.

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Hiren-Dhaduk Hiren Dhaduk

Creating a tech product roadmap and building scalable apps for your organization.

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