TMT

Global Consumer Brand Boosts Engagement 15% With Interactive Kiosk

Enabled scalable audience interaction through platform and process redesign

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15%

Increase in social media engagement.

10,000+

Seamless handling of users per event.

20,000+

Photos have been captured.

Client Overview

A global consumer brand needed a centralized platform to manage photo engagement experiences across thousands of live events held worldwide.

The platform needed to standardize booth operations, enable real-time content updates and capture user data to support campaign analytics and social engagement.

Challenges

The platform had problems in kiosk consistency, content management, and campaign-level insight delivery across thousands of booth activations.

Inconsistent Event Setup

Using different vendors across regions caused setup differences, branding mismatches, and inconsistent booth functionality during global events.

Lack of Remote Control

Field teams could not change booth content, fix issues, or push updates while events were live, limiting flexibility during critical on-site moments.

Engagement Data Gaps

The lack of tracking integration made measuring booth usage or connecting user participation to social media activity and campaign outcomes difficult.

Solution

We helped the client reimagine their event engagement stack with a centralized system to unify branding, data visibility, and on-the-ground execution.

Dynamic Event Customization

Built a centralized system to remotely control and update content, layouts, and event branding, allowing teams to adapt booth setups instantly during live activations.

Interactive Photo Platform

Designed a fully customizable booth experience with support for filters, branded frames, and visual templates to enhance shareability and brand consistency across events.

Centralized Dashboard

Developed a backend system for remote booth management, enabling admins to schedule updates, modify branding, view event activity, and review photo content from one interface.

Insight-Ready Analytics

Captured and surfaced engagement data across booth interactions to help teams evaluate campaign reach, content performance, and audience behavior across regions and events.

Business Impact

The platform improved campaign execution, streamlined event operations, and delivered consistent engagement across global photo booth activations.

Consistent Brand Experience

Standardized booth configuration ensured uniform visual output, reducing variability and improving brand consistency across all event locations.

Simplified Booth Management

Centralized control reduced operational effort, which enabled faster setup, easier configuration, and real-time oversight for global activations.

Improved Campaign Visibility

Engagement data collected at events helped marketing teams track participation, evaluate content performance, and adjust strategy post-event.

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