Cloud engineering

CIO’s, Project managers & IT professionals, we understand all the challenges you face in Cloud. Here, we discuss advanced cloud problems related to Data Security, Integrations, Management, and more.

Cloud engineering

On-premise vs Cloud-based Call Centers: How to Choose One?

November 11, 2020
10 mins read
Last Updated February 03, 2025

When any business decides to address their huge customer base, their first action of agenda is to establish a call center. With the changing nature of information and technology, this decision divides business owners into two alternatives – (i) a physical call center, i.e., an on-premise call center, and (ii) a cloud-based call center. It may seem difficult for startups to incorporate modern concepts such as chatbots, cloud software, API integrations in call centers, but that’s really not the case. 

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Cloud engineering

How Cloud-based Communication Improves Healthcare Industry?

October 29, 2020
7 mins read
Last Updated January 27, 2025

Jane’s 5-year old daughter has a fever. Using a mobile app, she schedules an appointment with a pediatrician within a few minutes. Mary suffers from arthritis and requires prescribed medication every month. Her physician submits an e-prescription to the pharmacy, and the medication is home-delivered to Mary. Healthcare is changing!

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Cloud engineering

Twilio vs Vonage(Nexmo): Which is the best CPaaS Service?

October 26, 2020
8 mins read
Last Updated January 31, 2025

From in-app calls to social chat integrations, modern applications need robust communication solutions. Twilio and Vonage(Nexmo) both have been at the forefront of providing communication APIs. So, when it comes to Twilio vs. Vonage(Nexmo), there are many factors to consider. Here is a comprehensive comparison between the two CPaaS giants.

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Cloud engineering

How to make a Serverless Real Time Chat App

April 23, 2019
5 mins read
Last Updated January 17, 2025

A lot has changed since I started building apps, we previously used to almost rebuild a server 15 years back, then came cloud infrastructure services using which we could simply get pre-configured connected servers to get started with. It has changed how the custom software development process used to be. However, it still required us […]

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