Cloud and DevOps lay the foundation of digital transformation. Master them by learning lesser-known strategies, industry best practices, and lessons from tech giants.
Information and technology are synonymous with flexibility and speed. From on-premise infrastructure to cloud-based applications and now multi-cloud hosting, we’ve come a long way.
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Does API security breach scare you too as much it does to us? Are you also looking for the go-to guide to the API security best practices? You've landed in the right place. This guide helps you understand and evaluate better the possible challenges, risks, and ready-to-use best practices.
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Read this blog to understand and analyze AWS Lambda pricing. Find out how different it is from EC2 and API Gateway pricing. FIgure out the cost of running a serverless application and what are the potential cost optimization strategies.
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With the rise in cloud-based software solutions, the market of traditional call centers is also shifting towards a more modernized solution known as virtual call center software. This software helps in migrating all the traditional features like auto call distributor (ACD), smart routing, and Interactive Voice Response (IVR) to cloud-based solutions. Moreover, you can now take advantage of some advanced features like Outbound Dialer and Web-based communications that make use of VoIP and WebRTC technologies to achieve a real-time exchange.
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Businesses in the U.S. lose an estimated $62 billion every year due to bad customer experiences. The primary reason being, customers abandon brands after negative experiences. In fact, research shows that about 33% of Americans switch companies after a single instance of poor service. This constant shift of customers affects sales and brand value as a whole.
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When any business decides to address their huge customer base, their first action of agenda is to establish a call center. With the changing nature of information and technology, this decision divides business owners into two alternatives – (i) a physical call center, i.e., an on-premise call center, and (ii) a cloud-based call center. It may seem difficult for startups to incorporate modern concepts such as chatbots, cloud software, API integrations in call centers, but that’s really not the case.
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Twilio is a market leader in the communication space, but it is not perfect and has issues around technicalities. Here, we explore the ten top Twilio alternatives for the communication needs of your business.
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Jane’s 5-year old daughter has a fever. Using a mobile app, she schedules an appointment with a pediatrician within a few minutes. Mary suffers from arthritis and requires prescribed medication every month. Her physician submits an e-prescription to the pharmacy, and the medication is home-delivered to Mary. Healthcare is changing!
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From in-app calls to social chat integrations, modern applications need robust communication solutions. Twilio and Vonage(Nexmo) both have been at the forefront of providing communication APIs. So, when it comes to Twilio vs. Vonage(Nexmo), there are many factors to consider. Here is a comprehensive comparison between the two CPaaS giants.
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Many big companies such as Netflix, Conde Nast and NY Times are migrating their compute services to serverless. But sometimes the cloud architects are confused about the application of serverless technologies. This blog explains 10 AWS Lambda Use Cases to help you get started with serverless.
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Serverless and Containers have been widely spoken-of and discussed among developers. In this article, we’ll compare both these technologies and try to find out which one (if any!) is better. What are the common and distinct qualities, Which one is suitable for what application use case.
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A lot has changed since I started building apps, we previously used to almost rebuild a server 15 years back, then came cloud infrastructure services using which we could simply get pre-configured connected servers to get started with. It has changed how the custom software development process used to be. However, it still required us […]
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