Sweet Analytics: A Comprehensive Marketing Analytics Platform
Category: eCommerce
Services: DevOps, Cloud Architecture Design and Review, Managed Engineering Teams.
- Achieved 99.99% uptime and data accessibility
- 90% increase in data ingestion and processing throughput
- 85% improvement in query performance and data retrieval times
- 2x improvement in data governance and security compliance
About Sweet Analytics
Sweet Analytics is a platform that provides marketing and customer analytics for eCommerce retailers. It offers an all-in-one marketing data automation tool that helps businesses increase sales and gain deeper customer insights.
Challenge
- Sweet Analytics had cloud infrastructure hosted on DigitalOcean, and was facing the challenges of handling increasing data volumes.
- Limited resources lead to performance bottlenecks for Sweet Analytics with slower response times
- Lack of redundancy and failover mechanisms, resulting in potential downtime and data loss.
- Limited global coverage, affecting accessibility for users in different regions.
- Insufficient resources to support complex analytics and data processing tasks.
- Slow query execution and data retrieval impact the user experience and productivity.
- Difficulty connecting with other services and applications, limiting data sharing and collaboration.
- Lack of standardized interfaces and protocols hindering seamless data exchange.
- Infrastructure not meeting industry security standards, exposing data to potential breaches.
- Limited data encryption and access controls increase the risk of unauthorized access and data misuse.
Proposed architecture and solution
- Implemented Amazon S3 as the central data lake to store and manage vast amounts of structured and unstructured data from various sources, such as e-commerce platforms, marketing campaigns, and customer interactions.
- Deployed Apache Airflow on Amazon Elastic Kubernetes Service (EKS) to orchestrate data processing and analytics workflows.
- Utilized Amazon Relational Database Service (RDS) to store processed and transformed data in a structured format, enabling efficient querying and analysis by the application backend.
- Implemented Amazon OpenSearch Service (Successor to Amazon Elasticsearch Service) for full-text search, log analytics, and advanced data analysis capabilities, enabling real-time insights and comprehensive customer behavior understanding.
- The application backend retrieves data from Amazon RDS and processes it for visualization and reporting, presenting insights in an easily understandable format to support data-driven decision-making.
- Implemented AWS Identity and Access Management (IAM) and AWS Key Management Service (KMS) for secure access control and data encryption.
- Utilized Amazon CloudWatch to monitor and analyze system performance, identifying bottlenecks and areas for improvement, enabling proactive issue detection and resolution.
Outcome
- Increased data ingestion and processing throughput by 90%, enabling timely generation of insights and reports.
- Improved query performance and data retrieval times by 85%, enhancing the user experience and productivity.
- Scalable and high-performance data analytics infrastructure accommodated increasing data volumes and workloads without performance degradation.
- Enhanced data security and governance measures ensured compliance with industry regulations and minimized the risk of data breaches.
Arhitecture Diagram
AWS Services
- Amazon S3: Implemented as the central data lake to store and manage vast amounts of structured and unstructured data from various sources, such as e-commerce platforms, marketing campaigns, and customer interactions.
- Apache Airflow: Deployed on Amazon Elastic Kubernetes Service (EKS) to orchestrate data processing and transformation workflows, ensuring efficient and reliable data pipelines.
- Amazon Relational Database Service (RDS): Utilized to store processed and transformed data in a structured format, enabling efficient querying and analysis by the application backend.
- Amazon OpenSearch Service: Implemented for full-text search, log analytics, and advanced data analysis capabilities, enabling real-time insights and comprehensive customer behavior understanding.
- Amazon Elastic Kubernetes Service (EKS): Our team deployed microservices, including Apache Airflow, and monitoring tools (Grafana, Prometheus, and Loki) in this managed Kubernetes service to ensure enhanced data handling capabilities.
- AWS Identity and Access Management (IAM): Implemented for secure access control and user management within the AWS environment.
- AWS Key Management Service (KMS): Utilized for data encryption, ensuring the protection of sensitive information.
- Amazon CloudWatch: Employed for monitoring and analyzing system performance, identifying bottlenecks and areas for improvement, enabling proactive issue detection and resolution.